1401
Cause
Print head may be damaged.
What to Do
The action you should take to resume operating the printer depends upon which function you intend to use.
-
To PRINT or COPY
Turn off the printer, and turn it back on again.
If this does not solve the problem, contact Canon for repair.
-
To SCAN
You should take one of the following steps:
- Tap [Stop] on the printer if you intend to scan by using the operation panel on the printer. You will be able to scan.
OR
- Scan from an external device such as a computer, smartphone, or tablet using the corresponding application software.