5100

Cause

Printer error has occurred.

What to Do

Cancel printing and turn off the printer.

Check the following:

• Make sure the ink tanks are properly installed.

  Check that the direction of the is correct as shown in the illustration below.

  

  Press the ink tank until it clicks into place.

• Make sure print head holder motion is not impeded by protective material, jammed paper, etc.

  Remove any impediment.

  Important

  • When clearing an impediment to print head holder motion, be careful not to touch clear film (A).

    

    If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.

Turn the printer back on.

• 1240 error is displayed
• 1259 error is displayed

If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.