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1013

Cause

Compatible media is not loaded, or is loaded incorrectly in the multi-purpose tray.

What to Do

Remove the multi-purpose tray, load the multi-purpose tray compatible media correctly, and then place the multi-purpose tray back into the printer.

Select OK on the printer's touch screen to cancel the error.

Important

  • When printing on multi-purpose tray compatible media, use the multi-purpose tray provided with the printer.

Note

  • To cancel printing, tap Stop on the printer's touch screen.