skip to main text

List of Support Code for Error (Paper Jams)

If paper jams, remove it following the appropriate procedure as shown below.

  • If you can see the jammed paper at the paper output slot or the rear tray:

  • If you cannot see the jammed paper at the paper output slot or the rear tray:

    • If the paper fed from the cassette is jammed:

    • If the paper is jammed when performing automatic duplex printing:

    • If the paper is jammed as the printer pulled in the printed paper:

    • If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed inside the printer:

  • Cases other than above: