1003

Cause

Possible causes include the following.

• There is no paper in the cassette.
• Paper is not loaded in the cassette properly.

What to Do

Take the corresponding actions below.

• Load paper in the cassette.

  • Loading Plain Paper in Cassette

  Note

  • The loadable paper differs depending on the paper source. The loadable paper in the cassette is A4, Letter, A5, or B5 size plain paper.

• Align the paper guides of the cassette with the edges of the paper.

  

After carrying out the above measures, press the printer's OK button to cancel the error.

Note

• To cancel printing, press the printer's Stop button.

• When the jammed paper is removed from the rear side of the printer, the transport unit cover may not be installed correctly. Refer to the following page.

  • Removing Jammed Paper from Rear Side

No Paper in Cassette during Printer Setup

• Watch how to load paper

Load two or more sheets of A4 or Letter size plain paper in the cassette.

Note

• After loading the paper, align the paper guides of the cassette with the edges of the paper.

  

Press the printer's OK button to cancel the error.

Note

• If you are printing a print head alignment sheet during printer setup, do not cancel printing.