1651

Cause

The printer is still unable to communicate normally and cannot recognize the status of the ink cartridge.

Printing function is deactivated until the printer can communicate normally.

What to Do

Press the printer's Stop button to cancel printing.

Take action immediately to enable the printer to communicate normally, following the instructions below.

• Network Connectivity

  Refer to the following page and check the connection status between the printer and the network.

  • Cannot Connect to a Printer via Wireless LAN (Wi-Fi)

• Web Service License Agreement Status

  Print the network setting information of the printer and check "Web Service Status" (registration status).

  • Printing Network Settings

  If it is not "Registered", refer to the following page and re-register the service.

  • Re-register the service

• Service Engagement Status

  Refer to the following page and check the service contract status.

  • Confirm service contract