Error Message Appears on PictBridge (Wi-Fi) Compliant Device
The following are the possible errors that may occur when printing directly from a PictBridge (Wi-Fi) compliant device and the countermeasures to clear them.
Note
-
This section describes errors that are indicated on Canon-brand PictBridge (Wi-Fi) compliant devices. The error messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge (Wi-Fi) compliant devices, check the error code displayed on the printer's LCD and take the appropriate action to resolve the error.
- For the errors indicated on the PictBridge (Wi-Fi) compliant device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer.
|
Error Message on PictBridge (Wi-Fi) Compliant Device |
What to Do |
|---|---|
|
Printer in use |
If the printer is printing from the computer or warming up, wait until it finishes. When it is ready, the printer starts printing automatically. In cases other than the above, check the error code displayed on the printer's LCD and take the appropriate action to resolve the error. |
|
No paper |
Load paper, and select Continue in the display on your PictBridge (Wi-Fi) compliant device, or press the printer's OK button. |
|
Paper jam |
Select Stop in the display on your PictBridge (Wi-Fi) compliant device to stop printing. Remove the jammed paper, load new paper, press the OK button on the printer, and then try printing again. |
|
Printer cover open |
Close the cover on the printer. |
|
No print head |
Check the error code displayed on the printer's LCD and take the appropriate action to resolve the error. |
|
Waste tank full / Ink absorber full |
The ink absorber is nearly full. Check the error code displayed on the printer's LCD and take the appropriate action to resolve the error. |
|
No ink / Ink cassette error |
Check the error code displayed on the printer's LCD and take the appropriate action to resolve the error. |
|
Hardware Error |
Check the error code displayed on the printer's LCD and take the appropriate action to resolve the error. |
|
Printer error |
An error requiring servicing may have occurred. Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. |
