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4102

Cause

Media type and paper size are not set correctly.

What to Do

Press the printer's Stop button to cancel printing, change the media type or paper size setting, and then retry printing.

  • When the media type is set to Photo Paper Plus Glossy II:

    Set the paper size to 4" x 6" (10 x 15 cm), 5" x 7" (13 x 18 cm), or Square 5" x 5" (13 x 13 cm).

  • When the media type is set to Glossy Photo Paper:

    Set the paper size to 4" x 6" (10 x 15 cm).