5100

Cause

Printer error has occurred.

What to Do

Cancel printing and turn off the printer.

Check the following:

• Make sure the FINE cartridges are properly installed.

  Press down the ink cartridge locking cover until it clicks into place.

  

• Make sure FINE cartridge holder motion is not impeded by protective material, jammed paper, etc.

  Remove any impediment.

  Important

  • Do not touch the clear film (A) and white belt (B).

    

    If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.

Turn the printer back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.