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1003

Cause

Possible causes include the following.

  • There is no paper in the cassette.
  • Paper is not loaded in the cassette properly.

What to Do

Take the corresponding actions below.

  • Load paper in the cassette.

    Note

    • The loadable paper differs depending on the paper source. The loadable paper in the cassette is A4, Letter, A5, or B5 size plain paper.
  • Align the paper guides of the cassette with the edges of the paper.

After carrying out the above measures, press the printer's OK button to cancel the error.

Note

  • To cancel printing, press the printer's Stop button.
  • When the jammed paper is removed from the rear side of the printer, the transport unit cover may not be installed correctly. Refer to the following page.

No Paper in Cassette during Printer Setup

Watch the movie

Load two or more sheets of A4 or Letter size plain paper in the cassette.

Note

  • After loading the paper, align the paper guides of the cassette with the edges of the paper.

Press the printer's OK button to cancel the error.

Note

  • If you are printing a print head alignment sheet during printer setup, do not cancel printing.