1401

Cause

Print head is not installed or the installed print head is not appropriate.

What to Do

Open the print head cover and take the corresponding actions below.

• If the print head is not installed, install it.

• Push both tabs of the print head lock lever and make sure that both tabs are locked securely.

  Push both tabs of the print head lock lever until each clicks into place.

  Push in the order of the left and right lever.

  
  

• Make sure that the ink tank is installed properly.

  If the ink lamp is off, push down on the "Canon" logo on the ink tank.

  If the front (innermost) part of the ink tank is sticking up, push the ink tank until it clicks into place.

  

• Make sure that the ink lamp lights.

After taking the corresponding actions, close the print head cover.

If the error is still not resolved, the print head may be damaged. Contact your nearest Canon service center to request a repair.