1401

Cause

Print head may be damaged or not installed.

What to Do

If print head is not installed,install the print head.

Refer to Replacing the Print Head for instructions on installing the print head.

If print head is installed, the action you should take to resume operating the printer depends upon which function you intend to use.

1. To PRINT or COPY

If you intend to PRINT or COPY, you should turn off the printer, and turn it back on again.

If this doesn't solve the problem, the printer needs repair.

2. To SCAN

If you intend to SCAN, you should take one of the following steps:

• - Press the Stop button on the printer. You will then be able to SCAN.

• OR

• - SCAN from an external device such as a computer, smartphone, or tablet using the corresponding application software.

Important

• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.

Note

• Refer to Replacing the Print Head for details on installing the print head.