1401

Cause

Print head may be damaged or not installed.

What to Do

If print head is not installed, install the print head.

Refer to Replacing the Print Head for instructions on installing the print head.

If print head is installed, you should turn off the printer, and turn it back on again.

If this doesn't solve the problem, the printer needs repair.

Important

• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.

Note

• Refer to Replacing the Print Head for details on installing the print head.