4937

Cause

Print head position adjustment failed.

What to Do

Tap OK on the touch screen to dismiss the error and retry Print head alignment following the steps below.

1. Print a test pattern to check the nozzles.

   • Checking for Nozzle Clogging

2. If the nozzle is blocked, clean the print head.

   • Cleaning the Print Head

3. Retry Print head alignment.

   • Automatic Adjustment to Straighten Lines and Colors

If any print head nozzles are still blocked, replace the print head.

• Replacing the Print Head

If the error appears again, the printer may be damaged. Contact a Canon customer service center.