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4927

Cause

Color calibration may have failed for the following reasons.

  • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper.
  • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction.
  • The test pattern was printed too faintly.

What to Do

Tap OK on the touch screen to dismiss the error, and then take the following actions.

  • Load unused paper suitable for Color calibration.
  • Make adjustments to ensure that the printer is not exposed to strong light.
  • Print a nozzle check pattern to check the print head status.

    If the pattern has gaps or horizontal white lines, the print head nozzle is blocked. Clean the print head.