skip to main text

2132

Cause

Cannot print internal printer data, such as test prints, for the following reasons.

  • The paper roll loaded in the printer is too small.
  • The cut paper loaded in the printer is the wrong size or type.

What to Do

  • Roll

    Tap Replace the paper and print on the touch screen, or lift up the release lever and replace the paper with paper of the correct size.

    To stop printing, tap Cancel or press the Stop button.

  • Sheet

    Lift up the release lever and load paper of the same size and type as the first page.

    To stop printing, press the Stop button.