1039

Cause

Unsupported roll unit is installed on printer.

What to Do

Turn off the power and remove the roll unit.

Check the model number of the roll unit. Install a roll unit supported by the printer.

• Roll Unit

Note

• For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit.

If the error appears again, the printer may be damaged. Contact a Canon customer service center.