4913

Cause

Cannot print borderless for one of the following reasons.

• The paper size in the printer cannot be printed borderless.

• The paper is loaded askew.

What to Do

• Replacing paper
  

  Follow the steps below to replace the printer paper with paper that can be printed borderless.

  1. Tap Replace the paper and print on the touch screen, then remove the roll paper.

      Removing the Upper Roll from the Printer

      Removing the Lower Roll from the Roll Unit (Option)

      Removing Rolls From the Roll Holder

  2. Replace the printer paper with paper that can be printed borderless.

      Loading Rolls on the Roll Holder

      Loading the Upper Roll on the Printer

      Loading the Lower Roll on the Roll Unit (Option)

     Printing begins.

  Note

  • See the media information list for media types compatible with borderless printing.

     Paper Information List

• Reloading paper
  

  Tap Replace the paper and print on the touch screen, and then load the paper so that the edges are inside the borderless printing ink grooves.

  Insert the roll paper firmly until it is against the roll holder flange.

   Loading Rolls on the Roll Holder

• Printing with a border
  

  Tap Print with border on the touch screen.

  Printing with a border is now enabled.

• Stopping printing
  

  Tap Cancel on the touch screen to stop printing.