4910

Cause

The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer.

What to Do

Tap OK on the touch screen to go to the next screen.

Check the media type and size that appear and tap OK.

• Printing without changes
  

  Tap Print with the loaded paper. on the touch screen.

  However, note that this error may cause paper jams and affect the printing quality.

• Stopping printing
  

  Tap Cancel on the touch screen to stop printing.

• Replacing the roll paper
  

  Follow the steps below to replace the paper with roll paper of the width set in the printer driver.

  1. Tap Replace the paper and print on the touch screen, then remove the roll paper.

      Removing the Upper Roll from the Printer

      Removing the Lower Roll from the Roll Unit (Option)

      Removing Rolls From the Roll Holder

  2. Replace the paper with paper of the width set in the printer driver.

      Loading Rolls on the Roll Holder

      Loading the Upper Roll on the Printer

      Loading the Lower Roll on the Roll Unit (Option)

     Printing begins.

Note

• To change print settings in Windows, select Fit Roll Paper Width in the printer driver and set the roll paper width in the dialog box that appears.

• To change print settings in Mac OS, open the printer driver and select Fit Roll Paper Width, and then set the roll paper width in that panel to the width of the paper loaded in the printer.