Clearing a Jammed Sheet

If a sheet jams, follow the steps below to remove it.

1. Turn off the power to the printer.

    Turning the Printer On and Off

2. Open the top cover.

   

3. If the Carriage is out, move the Carriage out of the way, away from the paper.

   

   Important

   • Do not touch the linear scale (A), carriage shaft (B), or ink tube Stabilizer (C). Touching these may cause malfunction.

     

      

4. Lift up the release lever.

   

5. If the paper is visible, hold the paper and pull it out toward the front.

   

6. If you cannot see the paper, lift the output guide, remove the roll holder, and remove the jammed paper from underneath.

   

   After removing the paper, inspect the interior to ensure paper fragments or other objects do not remain, and lower the output guide.

7. If the Carriage is on the left, move the Carriage to the right until it stops.

   

   Important

   • Always move the Carriage to the right side. If the Carriage is on the left, a Carriage error may occur when you turn on the printer.

8. Lower the release lever and close the top cover.

   

9. Turn on the power to the printer.

    Turning the Printer On and Off