Banding in different colors occurs

  1. Check 1 

    Are paper actually loaded on the printer and the media type selected on the touch screen the same?

    Select the correct media type in the touch screen menu when loading paper in the printer.

     Loading the Upper Roll on the Printer

     Loading Sheets in the Printer

  2. Check 2 

    Has the paper feed rate been calibrated properly?

    Adjust the feed amount.

     Adjusting Feed Amount

  3. Check 3 

    Print job may have been interrupted while receiving, and therefore not printed at a fast frame rate

    Exit other applications and cancel other print jobs.

  4. Check 4 

    Is Set priority in the touch screen menu set to Prioritize length accuracy?

    Setting Set priority to Prioritize print quality and adjusting the feed amount can help.

     Adjusting Feed Amount

  5. Check 5 

    Check if the print head is in the right position

    Adjust the print head position.

     Automatic Adjustment to Straighten Lines and Colors

  6. Check 6 

    Make sure that the print head nozzle is not blocked

    Print a test pattern to check the nozzles and see if they are clogged.

     Checking for Nozzle Clogging


    • To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch screen menu to a setting other than Disable.

      To show warnings based on nozzle check results, set Nozzle check error display in the touch screen menu to Enable.

      However, printing may be stopped by warnings if this setting is set to Enable.

       Menu Structure

  7. Check 7 

    Low Print Quality setting causing lines in the printing

    Follow the steps below to set Print Quality to Highest or High, and then print.

    When Fast or Standard is selected, the printing time is shorter and less ink is used than with Highest or High, but the print quality is reduced.

  8. Check 8 

    Is the media type specified in the printer driver the same as the media type loaded in the printer?

    Load paper of the same type as you have specified in the printer driver.

     Loading the Upper Roll on the Printer

     Loading the Lower Roll on the Roll Unit (Option)

     Loading Sheets in the Printer

    Follow the steps below to change the printer driver settings.

    1. To stop printing, press the Stop button.

    2. Change the type of paper in the printer driver and try printing again.

  9. Check 9 

    Check whether the banding occurs within 100mm of the leading edge of the paper.

    If paper is set on the printer for a long time before printing, the paper may curl resulting in banding.

    To avoid this, set Energy save mode paper rewind to Enable from Paper-related settings, and set the Sleep timer in Energy saving settings to a shorter time. Paper will be moved to a position where it will not curl.

     Device user settings


    • Energy save mode paper rewind is only available with firmwave version 2.0.0 and above. Please update your firmware if using an earlier verison.