4922

Cause

The Media Take-up Unit cannot roll the paper for one of the following reasons.

• A paper jam has occurred and the roll cannot be rewound.
• The Media Take-up Unit malfunctioned.

What to Do

• The take-up unit's permitted capacity is exceeded

  Remove paper from the take-up unit.

  Tap OK on the touch screen to dismiss the error.

  Note

  • You can wind the paper until the outer diameter of the wound paper is the same as the outer diameter of the paper core.

• Paper is jammed or could not be rolled

  Remove the paper from the Media Take-up Unit.

  Tap OK on the touch screen to dismiss the error.

• Media Take-up Unit malfunction

  Contact your Canon dealer for assistance.

Important

• Printing will pause if there is a Media Take-up Unit error. If you do not want to printing to stop, set Skip errors during take-up to ON. However, note that this error may cause paper jams and affect the printing quality.