1300

Cause

Paper jammed inside the printer while printing.

What to Do

Follow these steps below to remove jammed paper.

1. Remove the jammed paper depending on the paper source.

   • What to Do When Paper Is Jammed

2. Reload paper and press printer's OK button.

   The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam.

   If you turned off the printer in step 1, all jobs in the print queue are canceled. Redo the printing.

If the error appears again, the printer may be damaged. Contact a Canon customer service center.