5100

Cause

Printer error has occurred.

What to Do

Cancel printing, and turn off the printer. Then clear the jammed paper or protective material that is preventing the print head holder from moving, and turn on the printer again.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Important

• When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).

  

  If you soil or scratch these parts by touching them with paper or your hand, it could damage the printer.