The cause of following may have occurred the failure of Automatic Print Head Alignment.

  • Print head nozzles are clogged.

  • The paper of size other than A4 or Letter is loaded in the cassette (lower).

  • The paper output slot is exposed to strong light.


Press the OK button on the machine to dismiss the error, then take the actions described below.

  • Print the nozzle check pattern to check the status of the print head.

  • Load a sheet of A4/Letter-sized Canon Matte Photo Paper MP-101 with the printing side (whiter side) facing UP and perform Automatic Print Head Alignment again.

  • Adjust your operating environment and/or the position of the machine so that the paper output slot is not exposed directly to strong light.

After carrying out the above measures, if the problem continues after aligning the Print Head again, press the OK button to dismiss the error, and then perform Manual Print Head Alignment.

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