Possible causes include the following.

  • There is no paper in the cassette (lower).

  • The paper source is incorrect.

  • Paper is not loaded properly.


Take the corresponding actions below.

  • Load paper in the cassette (lower).

  • Load paper in the paper source suitable for the paper size.

    The large size photo paper or plain paper such as A4, B5, A5, 8" x 10" (20 x 25 cm), Letter, or Legal, or envelope can be loaded in the cassette (lower).

  • Align the paper guides with the both edges of the paper when you load paper.

After carrying out the above measures, press the OK button to dismiss the error.

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