5100

Cause

Printer error has occurred.

Action

Cancel printing and turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, and turn on the machine again.

Cancel printing and turn off the machine.

Then confirm the following.

• Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the FINE cartridge holder from moving.

  If any, remove the materials.

• Confirm that the FINE cartridges are installed properly.

  Push up the FINE cartridge until it clicks into place.

After confirming the conditions above, turn on the machine again.

If the problem is not resolved, contact the service center.

Important

• When you clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, be careful not to touch the clear film (A).

  

• If you unplug the power cord, all the faxes stored in the machine's memory are deleted.