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Back of Paper Is Smudged

  1. Check1 Check paper and print quality settings.

    Print Results Are Unsatisfactory

  2. Check2 Is the paper feed roller dirty?

    Clean the paper feed roller.

    Cleaning the Paper Feed Roller

    Note

    • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary.

  3. Check3 Perform bottom plate cleaning to clean inside of machine.

    Cleaning the Inside of the Machine (Bottom Plate Cleaning)

    Watch the movie

    Note

    • During borderless printing, duplex printing, or too much printing, ink may stain the inside of the machine.