Automatic Duplex Printing Problems

1. Check1 Is automatic duplex printing selected?

   • For Windows:

     Make sure Duplex Printing and Automatic check boxes are selected on Page Setup sheet in the printer driver setup window.

     Duplex Printing

   • For Mac OS:

     Make sure Two-Sided check box is selected on the Print dialog.

     Duplex Printing

2. Check2 Make sure loaded paper size is suitable for automatic duplex printing.

   The paper sizes suitable for automatic two-sided printing are A4 and Letter.

   Load paper of suitable size and tap OK on the touch screen.

3. Check3 Make sure paper size setting is correct.

   Make sure the paper size setting is appropriate for automatic duplex printing.

   Check the paper size setting in the application software.

   Then, check the paper size setting in the printer driver.

   • For Windows:

     Check Page Size setting on Page Setup sheet in the printer driver setup window.

   • For Mac OS:

     Check Paper Size on the Page Setup dialog.

   Note

   • Duplex printing may not be available depending on the version of the application software.

4. Check4 Make sure media type setting is correct.

   Make sure the media type setting is appropriate for automatic duplex printing.

   • For Windows:

     Make sure the loaded paper is suited to automatic duplex printing in Main sheet in the printer driver setup window.

   • For Mac OS:

     Make sure the loaded paper is suited to automatic duplex printing in Quality & Media sheet on the Print dialog.

Note

• For Windows:

  To switch to manual duplex printing, follow the procedure below.

  Open the printer driver setup window, clear the Automatic check box on the Page Setup sheet, and reprint.

  When performing manual duplex printing, note the following.

  • If you are printing three or more pages of a document with manual duplex printing, one side of all sheets of paper will be printed first. Turn over the paper and reload the paper in the machine, and then the reverse side of all sheets of paper will be printed. Be careful not to change the order of paper in the stack.

  • The procedure for reversing the paper varies depending on the staple side and printing orientation. Follow the on-screen instructions.

• For Mac OS:

  Manual duplex printing is not available.