No Ink Comes Out

1. Check1 When a FINE cartridge runs out of ink, replace it with a new one.

2. Check2 Is FINE cartridge installed properly?

   If the FINE cartridge is not installed securely, ink may not be ejected correctly.

   Open the paper output cover and the head cover opens.

   Push up the ink cartridge lock lever to make sure the FINE cartridge is installed properly.

   

   After making sure the FINE cartridge is installed properly, close the paper output cover.

   If the problem is not resolved, remove the FINE cartridges and install them again.

   For more on installing the FINE cartridges, see Replacing a FINE Cartridge.

3. Check3 Are the print head nozzles clogged?

   Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

   For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.

   Watch the movie

   • If nozzle check pattern is not printed correctly:

     After performing the print head cleaning, print the nozzle check pattern and examine the pattern.

   • If problem is not resolved after performing print head cleaning twice:

     Perform print head deep cleaning.

     If the problem is not resolved after performing print head deep cleaning, turn off the machine and perform print head deep cleaning again 24 hours later.

   • If problem is not resolved after performing print head deep cleaning twice:

     Ink may have run out. Replace the FINE cartridge.