Paper Jams
When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message.
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For Windows:
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For Mac OS:
* The screen differs depending on the OS you are using.
To remove the jammed paper, see List of Support Code for Error (Paper Jams).
Note
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You can also search for details on resolving the errors indicated by the support code shown.