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Printer error has occurred.

What to Do

Cancel printing and turn off the machine.

Check the following:

  • Make sure FINE cartridge holder motion is not impeded by stabilizer, jammed paper, etc.

    Remove any impediment.

  • Make sure the FINE cartridges are properly installed.

    Open the paper output cover. When the head cover opens, push up the ink cartridge lock lever to make sure the FINE cartridges are installed properly. After that, close the paper output cover.

Turn the machine back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.


  • When clearing an impediment to FINE cartridge holder motion, be careful not to touch clear film (A).