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Scanning print head alignment sheet failed.

What to Do

Press the machine's Black or Color button. Check the following points, perform automatic print head alignment again.

  • Make sure the print head alignment sheet is set in the correct position and orientation on the platen glass.

  • Make sure the platen glass and the print head alignment sheet are not dirty.

  • Make sure the loaded paper is correct.

    For automatic print head alignment, load A4 or Letter-sized plain paper.

  • Make sure the print head nozzle is not clogged.

    Check the print head condition by printing the nozzle check pattern.

If the error is not resolved, perform manual print head alignment.