1401

Cause

Print head may be damaged.

What to Do

The action you should take to resume operating the printer depends upon which function you intend to use.

1. To PRINT or COPY

If you intend to PRINT or COPY, you should turn off the printer, and turn it back on again.

If this doesn't solve the problem, the printer needs repair.

2. To SCAN or FAX

If you intend to SCAN (or FAX if your printer has that capability), you should take one of the following steps:

- Press the Stop button on the printer. You will then be able to SCAN (or FAX if your printer has that capability).

OR

- SCAN (or FAX if your printer has that capability) from an external device such as a computer, smartphone, or tablet using the corresponding application software.