skip to main text

Other Cases

Important

  • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax is stored in the printer's memory.

    Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not unplug when turning off the printer.

    If you unplug the power cord, all the faxes stored in the printer's memory are deleted.

  1. Check1 Is anything blocking paper output slot?

  2. Check2 Are transport unit cover and rear cover attached properly?

    See Rear View for the positions of the transport unit cover and the rear cover.

  3. Check3 Are there any foreign objects in rear tray?

    Remove any foreign objects from the rear tray.

    If a foreign object is inside the rear tray, remove it according to the following procedure.

    1. Turn off the power of the printer and disconnect the power plug from the outlet.

    2. Fold one A4 sheet in half and insert it horizontally into the rear tray.

      Insert the paper so that your hand does not directly touch the part in the center of the rear tray when removing the foreign object.

    3. Remove foreign object by hand with paper inserted.

      Put your hand between the paper you inserted and the rear tray to remove the foreign object.

    4. Remove the folded paper inserted in step 2.

    Important

    • When checking the rear tray or removing any foreign objects, do not turn the printer upside down or tilt it. The ink may leak out.
  4. Check4 Is paper curled?

    Correct curl before loading paper.