1643

Cause

One or more of the printer’s ink tanks has been identified as having reached the lower limit line shown on the ink tank.

What to Do

The action you should take to resume operating the printer depends upon which function(s) of the printer you intend to use.

1. To PRINT or COPY

Refill each ink tank identified as having reached the lower limit line with the corresponding color of ink until the ink level reaches the single dot shown on the ink tank and then close the printer’s cover.

Some ink will remain in the ink tank when the printer indicates that you should refill the ink tank. The estimated page yields of the ink bottles do not include this remaining ink. Refilling the ink tank until the ink level reaches the upper limit line shown on the ink tank will improve the accuracy of detection of the remaining ink level.

2. To SCAN or FAX

If you choose not to refill the ink tank when one of more of the printer’s ink tanks has been identified as having reached the lower limit line shown on the ink tank, you should take one of the following steps:

(a) Press the Stop button on the printer if you intend to scan (or fax if your printer has that capability) by using the operation panel on the printer; or

(b) Scan or fax from an external device such as a computer, smartphone, or tablet using the corresponding application software.

If the latest firmware for your printer has not been downloaded to your printer, you should refill the ink tank up to the single dot shown on the ink tank with the corresponding color of ink and then close the printer’s cover.

We recommend that you download the latest firmware update for your printer.