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Cause

Cause of following may have occurred failure of automatic print head alignment.

  • Print head nozzles are clogged.
  • Paper of size other than A4 or Letter is loaded in the cassette.
  • Paper output slot is exposed to strong light.

What to Do

Select OK on the printer's touch screen to cancel the error and take the corresponding actions below.

  • Check the print head condition by printing the nozzle check pattern.
  • Load at least one sheet of A4 or Letter plain paper in the cassette.
  • Adjust your operating environment and/or the position of the printer so that the paper output slot is not exposed directly to strong light.

After doing the measure above, perform automatic print head alignment again.

If the error recurs after taking the above actions, select OK on the printer's touch screen to cancel the error, then perform manual print head alignment.