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2113

Cause

An incompatible print setting combination has been specified for the paper loaded in the rear tray or cassette.

Note

What to Do

To specify the appropriate print settings for the paper loaded in the printer and retry printing, follow the steps below.

  1. Press printer's OK button.

  2. Use leftright button to select Cancel and press OK button.

  3. Reload paper used for printing.

    • When using paper from the rear tray:

    • When using paper from the cassette:

  4. Press OK button.

  5. Select paper size.

    The paper information is used to specify the print settings in step 7.

    Use leftright button to select paper size and press OK button.

  6. Select media type.

    The paper information is used to specify the print settings in step 7.

    • When using paper from the rear tray:

      Use leftright button to select media type and press OK button.

    • When using paper from the cassette:

      Check media type and press OK button.

  7. Specify paper information (paper size and media type).

    Note

  8. Redo printing.

Other Measures

Load paper specified in print settings

To replace the paper in the rear tray / cassette and continue printing, follow the steps below.

  1. Press printer's OK button.

  2. Use leftright button to select Replace the paper and press the OK button.

  3. Load paper specified in print settings into rear tray / cassette.

    • When changing the paper in the rear tray:

    • When changing the paper in the cassette:

  4. Press OK button.

  5. Check paper size.

    Use leftright button to select paper size and press OK button.

  6. Check media type.

    • When using paper from the rear tray:

      Use leftright button to select media type and press OK button.

    • When using paper from the cassette:

      Check media type and press OK button.

Print without changing paper and print settings

To continue printing with a mismatch between the paper loaded in the printer and the paper information registered in the printer, follow the steps below.

Important

  • The printed result may not be the intended color or size.

  1. Press printer's OK button.

  2. Use leftright button to select Print on set paper and press the OK button.

    Note

    • Depending on your printer's settings, Print on set paper may not be displayed.

Disable notifications for 2113 error

To disable the function to detect paper setting mismatch, follow the steps below.

  1. Press the Setup button once or twice.

    Setup menu screen is displayed.

  2. Select Feed settings and press the OK button.

  3. Select Det. paper mismatch and press the OK button.

  4. Select OFF.