1431

Cause

A print head may not be installed properly or may not be compatible with this printer.

What to Do

Remove the print heads and reinstall them properly following the steps below.

1. Open scanning unit / cover.

   

2. Follow the instructions displayed on printer's touch screen.

   Refer to Check Installation of Print Head and start from step 3 to reinstall the print heads.

If reinstalling the print heads does not solve the problem, it may be necessary to replace the print heads.

For details, click here.