1003

Cause

Possible causes include the following.

• There is no paper in the cassette.
• Paper is not loaded in the cassette properly.

What to Do

After loading the paper in the cassette correctly, follow the messages displayed on the printer's touch screen.

• Loading Plain Paper
• Loading Photo Paper
• Loading Envelopes

Note

• This error may occur if the transport unit is not installed correctly. Refer to the following page to check the transport unit.

  • Removing Jammed Paper from Rear Side