5200

Cause

Printer error has occurred.

What to Do

Important

• Perform all of the following steps in order.

  Changing the order or omitting steps may cause other problems.

• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.

1. Check the remaining ink level, and then refill the ink tanks if necessary.

2. Turn off printer and unplug it.

3. Plug in printer again and turn it back on.

4. Perform print head Cleaning.

5. Perform System Cleaning.

   No Deep Cleaning is required.

If the error recurs after taking the above actions, you may be able to resolve it by replacing the print heads.

For details, click here.

Important

• If the error recurs after replacing the print heads, contact your nearest Canon service center to request a repair.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.

Note

• See below for Cleaning and System Cleaning instructions.

  • From the computer:

    The Cleaning procedure is explained at the beginning of the following page, and System Cleaning procedure is explained at the end of the page. (No Deep Cleaning is required.)

    • Cleaning the Print Heads (Windows)
    • Cleaning the Print Heads (Mac OS)

  • From the printer's operation panel:

    Be sure to perform System Cleaning after Cleaning.

    • Cleaning the Print Head
    • Performing System Cleaning