Error Message Is Displayed on PictBridge (Wi-Fi) Compliant Device
The following are the possible errors that may occur when printing directly from a PictBridge (Wi-Fi) compliant device and the countermeasures to clear them.
Note
- The error messages and operations may vary depending on the device you are using.
- For the errors indicated on the PictBridge (Wi-Fi) compliant device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer.
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Error Message on PictBridge (Wi-Fi) Compliant Device |
What to Do |
|---|---|
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Printer in use |
If the printer is printing from the computer or warming up, wait until it finishes. If you are registering paper information to the printer, complete it. When it is ready, the printer starts printing automatically. In cases other than the above, refer to Alarm Lamp and ON Lamp in the Event of an Error. |
|
No paper |
Load paper and select Continue in the display on your PictBridge (Wi-Fi) compliant device, or press the printer's OK button. |
|
Paper jam |
Select Stop in the display of your PictBridge (Wi-Fi) compliant device to stop printing. If business card-sized paper was loaded in the rear tray of your printer, refer to What to Do When Paper Is Jammed While Printing Business Cards. In cases other than the above, refer to What to Do When Paper Is Jammed. |
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Printer cover open |
Close the scanning unit / cover on the printer. |
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No print head |
If you are replacing the print head, complete it. In cases other than the above, refer to Alarm Lamp and ON Lamp in the Event of an Error. |
|
Printer error |
An error requiring servicing may have occurred. Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. |
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Other |
