5100

Cause

Printer error has occurred.

What to Do

Cancel printing and turn off the machine.

Check the following:

• Make sure print head (cartridge) holder motion is not impeded by stabilizer, jammed paper, etc.

  Remove any impediment.

• Make sure the print heads (cartridges) are properly installed.

Turn the machine back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Important

• When clearing an impediment to print head (cartridge) holder motion, be careful not to touch clear film (A), white belt (B), or tubes (C).

  

• Do not tilt the machine when moving it since the ink may leak out.

• When transporting the machine for repairing it, see Repairing Your Machine.