General Notes (Direct Print & Share)

Precautions During Installation

• Administrative privileges are required for the installation.

• Before performing the installation, close all the other application software.

• If a document is currently being printed out, then wait until printing ends or quit that application.

Cautions, Limitations and Restrictions

Note the following limitations when using this software.

• The file formats that can be printed are as follows.

  • V1.7 compliant PDF

    Note: Encryption, JBIG2, font substitution, overprinting, and some transparency processing functions are not supported.

  • Rev. 6 compliant TIFF

    Note: Supports the following

    • Color mode: RGB/CMYK/Grayscale/Bilevel

    • Color depth: 24-bit/8-bit/1-bit

    • Compression method: Uncompressed/CCITT/Packbits/LZW/ZIP/JPEG

    • Multipage

    • Number of pixels: 10800 pixels or less horizontally and vertically

  • JFIF 1.02 compliant JPEG

    Note: Supports the following

    • Color mode: RGB/Grayscale

    • Color depth: 24-bit/8-bit

    • Number of pixels: 10800 pixels or less horizontally and vertically

  • HP-GL/2

    Note: When a printer that does not support HP-GL/2 format files is selected, printing is not possible.

    Note: Only the Layout preview is possible for previewing HP-GL/2 format files in the following cases (Content preview cannot be used).

    • The printer driver version is 4.52 or later

    • Communication with the printer is possible during file registration

• The page sizes that can be printed are the same as the page sizes that can be used in the printer driver.

  Note: The maximum length is 126.0 inches (3.2 m).

  Note: The page size for raster images (tiff or jpeg) is calculated as follows.

  • [Page size (inch)] = [Pixel size (pixel)] / [Resolution (dpi)]

    Calculation is performed using 300 dpi as the resolution for raster images that have no resolution information.

• If the page size does not fit within the size that can be used with the printer driver and the file cannot be printed for a raster image (tiff or jpeg), you may be able to print by changing the resolution such as by using an image editing tool.

• Printing cannot be performed via a print server.

• For data where the image fills the entire page size, you can select Match Page Size in Paper Size to not print the top, bottom, left, and right edges of the image that are outside the printable area of the printer.

• The printing results obtained by using this software might not be the same as the printing results obtained by using other products.

• If the data size or number of files you are registering is too large, you might not be able to print or upload, or it may take an extremely long time depending on your system.

  The following is recommended for the size, etc. of files to register.

  • File size: 2 GB per file or less

  • Number of files to register: 100 files or less

  • Number of pages: 100 pages per file or less

  It is recommended that the total number of pages printed at one time is 100 pages or less.

• If the data size or number of files you are uploading or downloading is too large, uploading or downloading may fail or it may take an extremely long time depending on your system.

  The following is recommended for the size, etc. of files to use for uploading or downloading at one time.

  • Total file size: 500 MB or less

  • Total number of files: 100 files or less

• If the folder name or file name is too long, or the folder hierarchy is too deep, you might not be able to display the folder name or file name, or upload or download the file.

• Canon shall bear absolutely no responsibility for any damages or liability arising as a result of the cloud service.

• If the same cloud storage is simultaneously accessed from multiple pieces of software including this software, the processing of the other software may be given priority. As a result, the processing results might not be as intended. (For example, this includes cases such as when folders are deleted or files are uploaded simultaneously by multiple pieces of software.)

• The cloud service might not be available depending on the country or region where you are using this software.

• To use the cloud service, you first have to create an account for the cloud service.

  Check that you can log into the cloud service using a web browser with the account you created.

Cautions When Using the AutoCAD plug-in

• Do not delete the DWG to PDF driver that is included with AutoCAD. If you delete or rename it, you will not be able to register AutoCAD data with DPS.

• If the size of a document created in AutoCAD is not supported by the DWG to PDF driver, the document is changed to a size supported by the DWG to PDF driver before registering with DPS.

• You might not be able to correctly create a PDF file from data created in AutoCAD in some cases due to limitations in the DWG to PDF driver.

Third Party Services

If you use third-party services through the PRODUCT, use of the services are subjected the conditions below.

When you access and/or obtain some third party content (such as text, images, videos, audios, or software) through the SOFTWARE, except as expressly permitted by the content owner or by applicable law, you may not (a) scrape, build databases or otherwise create permanent copies of such content, or keep cached copies longer than permitted by the cache header; (b) copy, translate, modify, create a derivative work of, sell, lease, lend, convey, distribute, publicly display or sublicense to any third party; (c) misrepresent the source or ownership; and (d) remove, obscure, or alter any copyright, trademark or other proprietary rights notices, falsify or delete any author attributions, legal notices or other labels of the origin or source of material.