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Sending Notification of Printer Status by Email

If a warning or error occurs on a printer, notification can be sent by email to a preset email address.

Important

  • To send email successfully, antivirus software may need be configured.

  • In the Device Management Console, "cnwzdmcsndem.exe" is executed to send emails. If the anti-virus software is blocking emails from being sent, register "cnwzdmcsndem.exe" as an excluded application.

  • For instructions on registering files as excluded applications, check the documentation for the anti-virus software you are using.

  1. Select Resident Service Settings from Tools menu.

    The Resident Service Settings dialog box appears.

  2. Click Start button.

    The Device Management Console resident service starts.

  3. Select Notification Settings > Mail Server Settings from File menu.

    The Mail Server Settings dialog box appears.

  4. Enter mail server settings and click OK button.

    Note

  5. Select Notification Settings > Notification Conditions from File menu.

    The Notification Conditions dialog box appears.

  6. Set mail notification conditions and click OK button.

    Note

    Information about printer warnings and errors is sent to the set email address.