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General Notes (Accounting Manager)

When using Accounting Manager, the following restrictions apply. Please familiarize yourself with them before using it.

  • See the Canon website for products that are compatible with Accounting Manager.

  • This guide primarily provides explanations using the screens that appear when you use the Windows 10 operating system (hereafter, Windows 10).

Connecting to a Printer

  • Connecting to a Target Printer

    We recommend using a network connection for printer connection.

    A USB connection is also possible, but job logs cannot be acquired during printing.

  • When Connecting to Network Using DHCP

    When a printer is connected to a network via DHCP, its IP address may change from the previous one when the printer is turned on.

    Accounting Manager automatically tracks IP address changes. If the automatic IP address tracking does not work, the issue may be resolved by updating Accounting Manager to the latest version.

    Important

    • The network connection may fail if the IP address changes again in a certain period after the automatic IP address tracking. In such cases, a new IP address is detected after a while and network connection is restored.

    • Printers registered with a version of the Accounting Manager earlier than V1.2.0 do not support automatic IP address tracking.

  • Connecting via SSL Encrypted Communication

    Connecting via SSL Encrypted Communication is available with Accounting Manager V1.2.0 or later.

    In order to use SSL Encrypted Communication, you must first install a certificate on a computer with Accounting Manager installed.

    The process for installing the certificate may differ depending on your setup. For more information, search for "Registering Printer's Root Certificate to Local Computer for SSL Communication" on your device's online manual homepage.

Power Status of a Target Printer

  • The printer information cannot be acquired when the printer has auto powered off or has been turned off with the Power button.

    In addition, job logs or information cannot be acquired from the software when the printer auto power off state or the printer button off state is canceled.