skip to main text

General Notes (Accounting Manager)

When using Accounting Manager, the following restrictions apply. Please familiarize yourself with them before using it.

  • See the Canon website for products that are compatible with Accounting Manager.

  • This guide primarily provides explanations using the screens that appear when you use the Windows 10 operating system (hereafter, Windows 10) and the Windows 8.1 operating system (hereafter, Windows 8.1).

Connecting to a Printer

  • Connecting to a Target Printer

    We recommend using a network connection for printer connection.

    A USB connection is also possible, but job logs cannot be acquired during printing.

  • When Connecting to Network Using DHCP

    If the a managed printer is set to automatically obtain an IP address, the IP address change is tracked automatically.

    Important

    • When the power is turned off on a printer connected to a network using DHCP, the IP address may change the next time the printer is turned on.

      In Accounting Manager v1.2.0 or later, the reassignment of the IP address is tracked automatically, but if the IP address changes again within a certain period of time, communication may fail. In this case, if you wait a little while, the reassigned IP address will be tracked, and communication will be restored.

    • Automatic tracking of an IP address for a printer connected to a network using DHCP applies to printers registered with Accounting Manager v1.2.0 or later. Automatic tracking of IP addresses is not performed on printers registered with a previous version.

  • Connecting via SSL Encrypted Communication

    Connecting via SSL Encrypted Communication is available with Accounting Manager V1.2.0 or later.

    In order to use SSL Encrypted Communication, you must first install a certificate on a computer with Accounting Manager installed.

    The process for installing the certificate may differ depending on your setup. For more information, search for "Registering Printer's Root Certificate to Local Computer for SSL Communication" on your device's online manual homepage.

Power Status of a Target Printer

  • The printer information cannot be acquired when the printer has auto powered off or has been turned off with the Power button.

    In addition, job logs or information cannot be acquired from the software when the printer auto power off state or the printer button off state is canceled.