5 flashes

Cause

Possible causes include the following.

• The ink cartridge is not installed.
• Appropriate ink cartridge is not installed.
• FINE cartridge cannot be recognized..

What to Do

Check the support code displayed on the device from which the printout was made and refer to the page linked below.

• 1401
• 1403
• 1430
• 1485

Note

• If you are using macOS, open the Remote UI to find your support code.

  • Opening Remote UI for Maintenance